These Terms and Conditions govern your use of [Our Utility Bill Checker]. By accessing or using the website, you agree to be bound by these terms. If you do not agree, please do not use the site.

About Our Service

Our website is a free online utility bill checking service. We help users access duplicate bills issued by Pakistani electricity and gas distribution companies, including MEPCO, LESCO, FESCO, IESCO, GEPCO, HESCO, SEPCO, TESCO, SNGPL, and SSGC. We are not affiliated with any of these organisations, and our service is provided strictly as an independent, third-party convenience tool.

Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or guardian. By using our website, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement.

Permitted Use

You may use our service to:

  • Check, view, download, and print bills issued by the supported utility providers
  • Access information about your account through the supported utility provider systems
  • Use the calculators, FAQs, and reference content provided on the website

You agree to use the website only for lawful, personal purposes consistent with the functionality we offer.

Prohibited Conduct

You agree not to:

  • Use the website to violate any applicable laws or regulations
  • Attempt to access bills or accounts that are not yours, except with the explicit authorisation of the account holder
  • Use automated tools (bots, scrapers, crawlers) to interact with the site without prior written permission
  • Reverse-engineer, decompile, or attempt to extract the source code or proprietary systems of the website
  • Interfere with the security or functioning of the site through hacking, denial of service attacks, or any similar means
  • Use the site to harvest data for spam, marketing, fraud, identity theft, or any malicious purpose
  • Publish, share, or transmit content from the website in a way that misrepresents our service as an official utility provider
  • Resell, repackage, or commercialise any part of the service without prior written agreement

We reserve the right to investigate and take action, including blocking IP addresses or notifying authorities, against any user who violates these terms.

No Account Required

Our service does not require user registration. You can use the bill checker without creating an account, providing an email address, or sharing personal information beyond what is automatically collected by the technical operation of the website (as described in our Privacy Policy).

Accuracy and Completeness

We strive to display bill information accurately, but we cannot guarantee that every bill is current, error-free, or complete at all times. Utility provider systems sometimes experience delays, format changes, or temporary outages, which may affect what is displayed. The official bill issued by the utility provider always takes precedence over any version displayed through our service.

You agree to verify any important information (including bill amounts, due dates, and payment status) directly with the utility provider before making decisions that have financial or legal consequences.

Intellectual Property

All content on this website, including text, design, code, layout, branding, and original graphics, is the property of [Our Utility Bill Checker] or used under licence. You may not copy, reproduce, distribute, or create derivative works from any of this content without prior written permission.

The names, logos, and trademarks of utility providers and government bodies referenced on the website remain the property of their respective owners. We use them only to identify the utility whose bill is being retrieved, under the principle of nominative fair use.

Third-Party Links

Our website may contain links to third-party websites, including official utility provider websites, payment platforms, and reference resources. These links are provided for convenience. We do not control these third-party sites, do not endorse their content, and accept no responsibility for their accuracy, availability, or privacy practices.

Disclaimer of Warranties

The website and all content are provided ‘‘as is’’ and ‘‘as available,’’ without warranty of any kind, express or implied. We do not warrant that:

  • The service will be uninterrupted or error-free
  • The website will be available at all times
  • All bills displayed will be current, accurate, or complete
  • The website will be free of viruses or harmful components
  • Defects will be corrected promptly

Your use of the website is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, [Our Name], its operators, employees, contractors, and partners are not liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of (or inability to use) the website. This includes but is not limited to:

  • Late payment surcharges incurred due to bill information delays
  • Loss of data or unauthorised access
  • Inaccurate bill display
  • Decisions made based on information from the website
  • Interruption or unavailability of the service

If, despite this limitation, we are found liable for any reason, our total liability will not exceed PKR 1,000 or the total amount you have paid us for the use of the service (which, given that the service is free, is zero).

Indemnification

You agree to indemnify and hold harmless [Our Utility Bill Checker] and its operators against any claims, damages, costs, or expenses (including legal fees) arising from your violation of these terms, your misuse of the website, or your infringement of any third-party rights.

Termination

We reserve the right to suspend or terminate access to the website at any time, with or without notice, for any reason, including (but not limited to) suspected violation of these terms. Termination does not relieve you of any obligations you may have under these terms.

Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of Pakistan.

Changes to These Terms

We may update these Terms and Conditions from time to time. Significant changes will be posted on this page. Continued use of the website after a change indicates acceptance of the revised terms. The date of the most recent update is at the bottom of this page.

Contact

For any questions about these Terms and Conditions, please reach us through our Contact Us page.